You Already Know Marketing Is Important To Your HVAC Business in Tobaccoville …
Use proper HVAC marketing methods that works well in Tobaccoville. And the best ones are the most basic. One trick is to get ideas from other industries. What works elsewhere usually will work for HVAC contractors marketing as well. Another trick is to test every HVAC marketing tool you use. Test small to see if the tool actually works, then track your results. And keep tracking continuously.
There are a few different types of marketing HVAC contractors use. The first is consumer marketing. This is directly aimed at attracting people in the market to get new clients. HVAC marketing concepts for consumer marketing are: Direct marketing with letters and postcards, TV, Radio, and print ads. The second type of HVAC marketing is aimed at other businesses. Home Builders and construction companies are great sources of getting new clients. Referrals from other businesses are also great income producers.
The problem is that managing your HVAC company is stressful enough already. To remain successful, you also have to determine and manage your HVAC marketing plan – which is a difficult job if you don’t have a dedicated marketing staff to get it done.
The Benefits of a Local SEO Campaign for HVAC Company
As a small business owner, prospects are out there for your business. You just have to look harder for them than ever before and work harder to get their attention. Here are a few ways that go beyond advertising to help you get connected to new prospects in your community.
1) Get creative with your current client base
Are any of your current clients business owners who may also have clients who could benefit from your services and products (and not in a pushy door-to-door salesman kind of way)? Always look at your current client base as a source of future referrals. Can you create a unique offering that is an extension of what your client offers their clients, a product or service that is a natural tie in? For example, if you're a home inspector, can you partner with an HVAC business to provide an ongoing yearly check up for the home owner (and you potentially earn a referral fee)?
2) Get involved
Become involved in the charitable organizations your clients or ideal clients support. By donating your services or even your time (not just writing a check) you'll get to know other local business owners who are likely in your target audience and could benefit from your expertise. By volunteering for a position within the charity that showcases your knowledge and character, you demonstrate what it's like to work with you firsthand. This effort admittedly will require time to build relationships yet will have a greater impact than placing an advertisement in a local publication.
3) Start a Facebook group
You may be sick of the whole social media craze, but with 70% of people with assets of $5 million or more on Facebook, it's not going anywhere soon. Facebook is a great opportunity to be where your clients are. Yet you should approach it as a place to share your expertise and build real relationships, not hard sell. While Facebook fan (brand) pages are great, those are more of a one-way conversation about your brand. And it's hard to get someone to join your fan page if they have never come in contact with you or your business.
Consider creating a group in Facebook for your community around something you are an expert in or have an interest in. For example, great gifts in Springfield, IL; hottest fashion trends in Orange County or best wedding resources in Dallas, TX. The exposure you can get to a potential group of new clients is remarkable. You're asking people who have an interest in this topic to join a group for news and sharing. You're not asking them to fan a brand they have no experience with.
A group is a resource. You can pepper in your own business as a resource here and there as appropriate, but you're really just creating a place for people who share an interest in what you do to get to know you and to share. You'll be amazed at how people jump in and offer advice and support in the community so it isn't really a huge time commitment on your part.
4) Shop locally
Sure it may cost you a little more, but by supporting the local business owner they are more likely to support your business in return.
5) Co-market with clients who share your target audience
Find other local business owners who share your target audience. Make sure you're shopping there, getting to know the owner and what they do that makes them different and has their clients raving about them. Approach these businesses and pool marketing resources to host an event at a local business or even your own location for your target audience. Wine tastings, spa days with mini-mani's, fashion shows, gourmet cooking lessons, complimentary blowouts, etc. are events women enjoy if your target audience is women. Make sure the event is invite only and held during time of day / week when your target audience is available. Consider providing complementary childcare. I'd advise against hosting an event that is educational about what you offer. Rather, use this event to begin building a relationship with others in your community. By showing you understand the needs and wants of your target audience with an appropriate event, this is one way to do so.
These are just a few ideas of more effective ways to invest your marketing dollars than renting a mailing list and sending a canned direct mail piece or advertising in the local media. Is it more work? Yes. Is it cheaper? In some cases yes. But the real benefit is that you'll develop lasting relationships with clients who will find it hard to leave you. And we all know it's more cost-effective to keep an existing client than it is to find a new one.
Search Engine Optimization for HVAC Contractors
All HVAC (Heating, Ventilating, and Air Conditioning) businesses have "profit ability", that is the ability to make a profit. But the ones that make profits have solid profit strategies and practices, coupled with consistent focus on pricing performance.
Step # 1. Maximize Your Current Opportunity by Charging the Correct Price.
• Know all your HVAC costs.
• Have a profit plan.
• Know your break-even (bottom-line price).
• Build value in your offering (sales process).
Most HVAC companies leave money on the table by not having proper control or management of their pricing. Invest some time in the management of your pricing and your bottom-line will soar. Having set prices in place allows you to maximize revenue productivity and your "profit ability", and even helps in deflecting pricing objections.
Step # 2. Maximize Revenue Productivity by Setting Benchmarks for Key Performance Indicators.
• Determine Key Benchmarks that drive business revenues (top & bottom-line).
• What gets measured gets accomplished.
• Expect 50% more from everyone (stretch plan).
• Provide necessary training and tools for profit success.
• Display benchmarks and performances.
• Reward for excellence.
Managing by benchmarks is a key component to your "profit ability". Knowing your numbers, especially your profit targets, gives you a clear roadmap to follow and helps you to stay on course when your profit vision gets blurry.
Step # 3. Maximize Your Current Customer Relations.
• Follow-up after Sale.
• Send monthly offerings.
• Send a personal note to top 20% of customers.
• Provide referrals to your customers for other non-competing services (builds value in you as a resource).
• Send Thank-you notes.
• Remember special dates/events (B/day, Holiday, promotion, etc...).
The initial cost to attract and capture a customer takes a big chunk out of your profits, so keeping your customers is a huge step in your "profit ability" factor. Having a plan in place to keep your customers fresh and attracted to you allows you to re-coup your initial investment in that customer. Studies have shown that it costs up to six times more to capture a new customer than it is to keep a customer- make an investment into keeping your customers, your bottom-line will love it.
Step #4. Leverage Your Customer Base
• Harvest all of the possible opportunities from your existing customers.
• Build an opportunity database with that information and market from it.
• Extend your HVAC product / service line to up-sell and cross-sell.
• Customize your offerings so that you differentiate yourself from the competition.
• Get and use testimonials.
• Get customer feedback on everything.
Your "profit ability" skyrockets when you can create repeat sales to your existing customers. Several different studies have shown that the longer you extend the selling lifecycle of your customer base the greater the increase of your overall profits. Have a plan in place that creates irresistible offers to your customers so that you can sell to them over and over again.
Step #5. Make Your Whole HVAC Business a Salesforce.
• Provide incentives to everyone in your business to sell.
• Make your customers become part of your salesforce by providing Outrageous value and service that they "BUZZ" to everyone about you.
• Reward everyone for referrals.
• Make your suppliers a sales resource for you by referring their products and services to others.
• Make it fun to sell for you.
Imagine what would happen to your "profit ability" if you got everyone involved harvesting opportunities and then converting them into leads and sales. The burden of having a huge sales force can be lessened by turning non-revenue producers into revenue producers simply by creating a selling environment throughout your business. Making this happen will have a huge impact on your profits.
Step #6. Have a Plan to Attract the Correct and Best
• Employees (Rank Best to Worst).
• Customers (Best fit).
• Vendors (products).
• Partners (banker, lawyer, accountant, etc...).
• Opportunities (networking).
Don't settle for second best, it costs you profits. Always look to improve the people and ideas you surround yourself with until you find the best possible fit for you and your "profit ability". The people around you are the conduit to your success; they provide the power and energy that connects your success to profits.
Step #7. Make Your HVAC Business Agile
• Automate as much as possible
• Outsource what you can
• Keep overhead as low as possible without sacrificing quality and customer experience
• Don't get it unless it is "YES" to this question; "Will it help me generate revenue and profits?"
• Cross-train employees
It is much easier to acquire costs than it is to shed costs. Make sure that you position your business to run lean and mean. Don't overburden the "profit ability" of your business with unnecessary overhead. Picture a wagon-train; you want more horses in your business than wagons.
Step #8. Keep Changing and Growing
• Stay in touch with current HVAC market conditions and adapt to changing needs.
• Challenge assumptions from within your industry (Be a Leader).
• Experiment with new ideas, processes and products.
• Never stop asking questions.
• Never stop learning.
• Grow from mistakes.
Never assume when it comes to making a profit. Profit slippage easily occurs when you take your "profit ability" for granted, or you become lazy in learning, stubborn with change and happy with status quo. Profits are fleeting moments that will slip away if you loose focus and stop growing.
Step #9. Share Your Success
• Have a profit sharing plan.
• Say "Thank-you" and mean it.
• Give to your community.
• Have a balance in your life.
Don't be greedy; give the people around you personal "profit ability" and watch your "profit ability" skyrocket.
Step #10. Always Deliver More Than You Promised
Keep all your promises.
• Always follow-up.
• Take care of problems.
Gtouchmarketing provides several marketing tools for HVAC Contractors in Tobaccoville. Top HVAC contractors know that you must always keep marketing. Even when you have more projects than you can handle. Because when you stop marketing, you stop adding to your pipeline, and eventually you will not have any clients nor projects. So always keep marketing.
Gtouchmarketing is your solution provider. We can provide your business with the marketing plan you need for success, from corporate identity, to advertising and marketing, to web development, through printing services, while meeting your objectives, schedule, and budget. Let us become your marketing arm and drive the business that you need.
Are Your Marketing Efforts Already Successful? How Can You Know What Marketing Techniques Will Work Best For Your HVAC Company in Tobaccoville? Call Us or Email Us Today
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