Most Experienced HVAC Marketing & Advertising Agency in North Carolina
The HVAC market is exploding with the competition today, as major online companies are diving into it — and capture more of the market share. That’s why, now more than ever, there is more competition for brands in this industry — and why knowing how to use and strategize home services marketing is so important.
Planning and executing an HVAC marketing strategy is an enormous task even under the best conditions. And you need to devote a large amount of expertise and labor to make those marketing and advertising initiatives successful as well as cost effective. Most companies simply don’t have the resources required to make it happen. Fortunately, HVAC contractors can turn to Gtouchmarketing for all their advertising and marketing needs.
Gtouchmarketing’s expert strategists begin by performing in-depth research and analysis of your business and all the media in your region. Based on our findings, we then assemble a customized outreach program designed to communicate a singular message to your clients.
Depending on your particular market, we deploy both tried-and-true traditional media initiatives as well as the latest digital advertising strategies to achieve maximum exposure in your local area:
We have been in the HVAC business for more than 12 years, so we know every nuance of how your industry functions. As the nation’s largest and most experienced HVAC advertising agency, we have the requisite experience to help dealers get more customers… and keep them coming back for more.
No other agency possesses the depth of expertise in all forms of marketing, plus the tools and buying power to help with any type of media: radio, TV, cable, direct mail, Internet, billboards and more. We help create and strengthen dealer brands, pinpoint the best prospects, and select media with the greatest return.
Finding customers is one thing, as HVAC businesses can use all types of Social Media and other Web-based material in order to generate thousands of leads. The real trick comes when it is time to convert all those leads to actual customers. This can be a tough process if you don't have all the proper things in place to help your HVAC company convert these leads into customers.
There are several steps you can take to ensure your HVAC company's success rate in converting leads into customers. Making sure your HVAC company is on point in these areas will ensure that your business converts more and more customers out of all the leads that come in.
Believe You Have a Great Service
While there are other important things to be considered, believing in your service/product is one of the more valuable ways to convert leads to customers. You have to be confident in what you are selling. This gives the potential customer confidence in what you are selling as well.
Offer Excellent Customer Service
This is something that every customer appreciates. Many companies, especially the bigger ones, can get away with sub-par customer service because of their size. This is wrong. Your HVAC company should offer excellent customer service, no matter what the circumstances are. Always be prompt and on time, always show respect to the customer, and always handle yourself with professionalism.
Build Rapport and Trust
We put this directly after "offer excellent customer service" because offering excellent customer service is the very best way to build rapport and trust with current clients/customers. Building rapport and trust is a very important aspect of converting new leads to customers. If you are a company that is built on this, then more and more customers will look for your services.
This can be a very important piece of the converting-leads-to-customers puzzle. Have your previous customers write up testimonials regarding your HVAC services. You can post them on your website, post them on a wall in your store or use them on your brochures and/or flyers. Customer testimonials allow possible future customers to get a glimpse of what the general public thinks about the service/product that you offer.
Does your HVAC company follow up with past customers? If you don't, then you should. Most customers appreciate the fact that you follow up with them. The follow-up call or email can be anything from a thank you note, to a "how was our service" survey. This allows the customer to feel like they are a bigger part of the process. It also allows the customer to feel like they are important to your company, which they should be.
Every company uses different techniques when it comes to trying to convert leads into customers. The ones you choose may be based on a number of circumstances. If your HVAC company uses some of these techniques, then you will be well on your way to expanding your clientele base.
YOUR #1 CHOICE FOR HVAC SOLUTIONS
With the ever-increasing competition in the market, businesses need to keep finding new ways to expand their market reach. This is no different for a home improvement contractor, a kitchen contractor or HVAC expert. In order to expand your business, try these few ways of marketing.
Technology has been diversifying in the world has a much wider scope as compared to any other means of communication. Internet users all over the world are increasing by the minute. That's why online marketing is growing rapidly. It has proven to be a very effective way of selling your product or making yourself known to prospective customers. You can use various methods to market you services online, including writing a blog, search engine optimization, maintaining social media accounts and e-mail marketing.
It is one of the oldest ways of marketing your services. Despite the ubiquity of spam, many people read e-mails from trusted sources. Through e-mail marketing, you can make people aware of the sales and offers and even send them monthly newsletters to make them aware of the activities that your business has been doing. This keeps the customers interested in your business for a long time.
Search Engine Optimization
In the recent times, it has become one of the most popular ways to market your website. SEO is a way through which your website appears on a search engine result page. You choose some keywords for your website which helps rank your site in search results, though other factors affect your rating.
It is yet another way through which you can market your services online. If you maintain a website and you want to attract more people, it is important that you keep on adding new content on your website. This lets the users engage with your website in more than one way. You could blog about things relating to home improvement and if a user seems interested, he may land on your website and actually become a customer. Blogging helps you generate more traffic on your website which can convert potential customers into real ones, especially when readers share blog entry links on their social media pages.
It is one of the cheapest ways to market your business. Opening up social media accounts on Facebook, Twitter, LinkedIn and more let you get in direct touch with a lot of people. It allows small businesses to market their products/services in the most effective ways and absolutely free of cost. The most important thing to keep in mind while opting for this method is keeping the content engaging and short. According to one study, pictures rather than lengthy articles interest more people on social media websites and hence businesses should be putting up more facts and engaging pictures on their social media pages to grab more and more attention.
With the innovations in the world happening every day, marketing is not far behind. The tricks of marketing also keep on changing with the times. But these few tricks will stay relevant for a long time and improve the leads for your business.
We are focused on one goal: increasing dealer revenue by reaching the best HVAC prospects more effectively